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On operating a business sustainably

There’s an unstoppable force in the business world today: sustainability. The concept’s been around a while – since at least the 1700s when it was used in a German tract about forestry. It promoted the idea that resources should be taken from forests no faster than it would take to regenerate them.

Keywords to successful client interactions

How to gain the attention and confidence of potential clients

So, you’ve stirred the attention of a potential client – possibly your first. Now what? How do you gain their confidence and understand their needs?
You’ve got a lot to give: the skills, qualifications, and experience necessary. But first it’s of utmost importance that you understand your client’s needs.

Corporate responsability: Planet People Profit

Corporate social responsibility and you

What can your business do to earn that all-important customer loyalty? Besides offering stellar products or services, excellent customer service, and timely response to their questions and concerns, your clientele expect to see twin passions – for the environment and for people – to be supported by all whom they choose to do business with.

Journals can be computerized or handwritten.

Your work in progress: keeping a business journal

Ever had your memory fail you with something you absolutely needed to remember? It’s a frustrating experience that plays gotcha if you’re not careful. Most of us occasionally get tongue-tied, or perhaps brain-tied is more like it. A work journal can become your new best friend.